Compliance Business Oversight Analyst II

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Compliance

Pay Details:
$65,600 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

As part of Global Compliance, Privacy, along with other risk and oversight partners provide objective guidance, independent challenge, and risk-based oversight of TD's compliance with applicable privacy laws, rules, and regulations (LRRs). Privacy plays a key role supporting TD's Regulatory Compliance Management (RCM) Framework which sets out the structures, processes and key control elements through which Risk Owners and Oversight Functions globally are expected to manage and mitigate regulatory compliance risk inherent in their business or corporate segment activities.

Privacy's mandate is to promote a culture of privacy compliance through global and jurisdictional policies, standards, and guidelines that: (i) align to regulatory requirements and TD's Enterprise RCM Framework and related Standards; (ii) reinforce enterprise-wide privacy accountability; and (iii) are adaptable to regulatory change and the evolving needs of our businesses.

Job Description

Reporting to the Senior Manager, Privacy Compliance, this role manages Privacy Compliance's training program; develops, supports, and administrates certain Privacy SharePoint sites; and provides operational support as referenced in the accountabilities outlined below.

Key Accountabilities Include:

• Manages the Privacy Compliance training program including execution of the Privacy Skills Assessment Exercise and Annual Privacy Training Plan Procedure.
• Manages Privacy Compliance required training processes for resources in specialized privacy roles such as the Privacy Designates. This includes facilitating onboarding, offboarding, and required training processes.
• Manages the Privacy Compliance Learning Hub on SharePoint and further develops innovative functionality and efficiencies.
• Manages the Privacy Compliance Learning Hub generic email account including execution of training related communication strategies and handles general inquiries.
• Supports the maintenance and further development of Privacy Compliance training materials on TD Thrive and LMS.
• Maintains evidence of any additional supplemental training.
• Supports the shared Privacy Compliance drive migration and ongoing maintenance.
• Supports the Privacy Intranet migration to Public (Internal to TD) Privacy SharePoint.
• Supports the development of an internal Privacy Compliance Knowledge Centre and Consent Repository.
• Supports the annual Privacy Event Management attestation process.
• Proactively identifies areas of enhancement, including automation and/or streamlining of processes, to create efficiencies within our operations.
• Maintains strong relationships with key stakeholders and promotes Privacy Compliance within the organization.
• Contributes and supports, the execution of the Privacy Compliance strategy and programs.
• Provides objective guidance, support and advice to promote strong privacy controls and processes.
• Contributes to various Privacy advisory activities (e.g. research, analysis, procedural support), as assigned.
• Participates fully as a member of the team, supports a positive work environment and continuously enhances privacy knowledge/expertise.
• Leads/supports special projects, as required.

Other Qualifications/Skills/Experience:

• Strong Microsoft SharePoint knowledge and experience including developing and designing SharePoint pages, forms, libraries, automation and integration with Power Apps, Power Automate and Power BI.
• Strong ability to work independently, think critically and collaborate with a variety of stakeholders.
• Ability to respond to conflicting points of view and effect creative and responsive solutions.
• Ability to work in a fast-paced environment, manage multiple/changing priorities and deliver within required timelines is essential for this role.
• Strong research, organizational, analytical and written and verbal communication skills.
• Experience with training, communications and governance documentation would be an asset.
• Strong attention to detail and accuracy.
• Proficient knowledge of Microsoft applications (e.g., Work, Excel, PowerPoint).
• Demonstrates strong problem solving & analytical skills, including the ability to comprehend a situation by breaking it down into its components and identifying underlying issues

Education and Accreditation

• Post-secondary education preferred.
• 3+ years relevant experience in Compliance, Risk, Governance and/or a Project Management function
• Previous privacy experience and/or an International Association of Privacy Professionals (IAPP) certification, would be considered an asset.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet