Intro StatementCustomer Service / Sales Associates
provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project.
Hourly Positions in The Home Depot Stores include these opportunities:Customer Service / Sales Associateprovide fast, friendly service to customer by answering questions and helping with home improvement plans.Store Support / Lot Associatesassist customer by loading their vehicles and maintain a pleasant and clean store.CashiersProvide quick and accurate Checkout service to customer at our registersMerchandising Associatesmerchandise and maintain various product sets in The Home Depot to enhance the customer experience, increase sales and maximize inventory turns.Major Tasks & Responsibilities:Provide fast, friendly serviceActively seek out customersAsk open ended questions about customer's projects in order to determine their needs and level of expertiseDescribe features and benefits of merchandiseExplain the steps needed to complete projects and the products neededSome Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders Pick, organize and verify orders for delivery or pick-up Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-upCandidates should be comfortable lifting merchandise to organize for customer pick up Qualifications: Ability to work a flexible schedule including evenings and weekendsDetail orientedExcellent communication and customer service skillsExcellent decision making and problem solving skillsFirst Aid Certification considered an assetWhat sets us apart?Health and Dental Benefits for Full Time and Part time associatesProfit Sharing and Stock Purchase PlanPaid Training & Career DevelopmentTuition ReimbursementClosing Statement
Customer Service and Support Retail