Senior Business Analyst - Borrowing For My Needs

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

The Personal Lending team is part of the Canadian Card Payments, Loyalty & Personal Lending group (CCPL&PL) within Canadian Personal Banking (CPB) at TD. The team is responsible for product and pricing strategies, product development, customer lifecycle management, and the financial performance of Personal Lending products, including Unsecured Lending and Lines of Credit.

The Senior Business Analyst plans, manages, leads and oversees requirements on Journeys and Platforms, driving continuous value to realize business Objectives and Key Results. The BA excels at driving business value through critical thinking and quality requirements.

The Senior BA offers Requirements Management expertise, alignment to Objectives and Key Results, Operating Models and Quality/Traceability Standards, and Leadership to drive Business Benefits and Efficiencies.

The Senior BA is assigned to a Journey Pod (potentially multiple Pods) or Agile Release Trains and supports the Product Owner to ensure the vision to deliver continuous value to the customer/colleague is driven to reality. As a key Pod member, the BA works collaboratively with the Pod to help maintain efficiencies and optimal functionality of the Pod.

The Senior BA has deep expertise and experience in Business Analysis, large project/program delivery, familiarity with various methodologies (Waterfall, Agile, Scaled Agile For Enterprise) and can successfully operate through complexity and ambiguity.

The Senior BA demonstrates the International Institute of Business Analysts' (IIBA) Core Competency Model standards.

Job Accountabilities:

• Plans, manages, leads and oversees requirements
• Analyzes impacts to customers, colleagues, stakeholders, processes and technology solutions to achieve business results
• Supports and validates the creation of the right problem (value proposition)/opportunity statements to solve for
• Drives and validates tangible business benefits and success criteria to deliver value to customers/colleagues in conjunction with business segment OKRs
• Ensures alignment to requirements management framework to hold the Pod accountable for aligning to expected outcomes
• Elicits and documents high quality requirements with supporting documentation and end to end traceability that leads to increased pod velocity/value
• Contributes to and influences requirements prioritization
• Proactively identifies, documents and manages requirements related risks and key decisions
• Understands the link between portfolio investment, business/technology strategy, and target state
• Provides thought leadership and challenges the status quo
• Provides support to the PO for Program Increment Planning and Quarterly Business Review
• Provides advisory support to Product Owner with the definition of goals, objectives, success criteria
• Connects the dots within/across Journeys and Platforms, Solution Trains/ARTs
• Partners with Change/Channel Enablement and relevant teams to understand the perspectives of impacted groups on the change, potential gaps or resistance points
• Effectively navigates through complexity and ambiguity
• Impacts & influences to provide support to Leaders to make informed decisions
• Positively impacts collaboration and relationship management between the business and technology and champions Psychological Safety
• Reduces rework/wasted time through effective analysis
• Contributes to Sprint goals and velocity targets as applicable
• Leads requirements quality assessments to reduce risk, drive clarity and support effective delivery
• Provides leadership guidance, makes recommendations, and collaborates with business and technology to ensure the solution meets the business needs
• Demonstrates resiliency through change and ambiguity
• Demonstrates flexibility to cover for Pod members as needed (PO, Scrum Master) for short term gaps or as representative in ceremonies
• Mentors and guides Junior BAs, BSAs, Pod members and Partners
• Participates in and contributes to the Analyst Practice Community of Interest

Additional Information:

• Minimum 5-7 years as Business Analyst
• CBAP Certification is an asset
• Excellent knowledge of Personal Banking Products
• Experience with Waterfall, TD Agile and SAFe methodologies (and ability to quickly learn TD Scaled Agile Framework)
• Strong collaboration, leadership, creative solutioning, critical thinking skills
• Superior relationship management, ability to deal with challenges and help with solutions
• Ability to operate in multiple Pods simultaneously when applicable

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet