Senior Information Security Analyst ( Crypto Operation Support)

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Enterprise Protect - Crypto Operation Support

Team Overview

The Enterprise Protect - Crypto Operation team serves as a vital service availability department dedicated to offering expert cryptography support for various applications and web services across multiple environments and platforms as well as infrastructure support. With a primary focus on SSL/TLS certificate lifecycle management and Encryption Tool Support, the team ensures the implementation of standard IT security protocols. Additionally, the team play a crucial role in incident and change management, contributing to effective problem resolution and enforcing compliance with information security standards. Collaborating with internal and external auditors, as well as other teams at TD Bank, we support wide-ranging projects and partnerships to enhance the bank's security posture.

Roles and Responsibilities Overview

A Crypto Operation Support role is crucial for ensuring the smooth functioning of security protocols across various systems. This position involves providing expert technical support, specifically in managing SSL/TLS certificate renewals, supporting infrastructure of lifecycle management and Encryption Tools our team manages. It requires coordination of incident and change management processes, including yearly renewals, DR tests, maintenance changes, datacenter visits, onboarding request fulfillments, and other support requirements. Professionals in this role should have a diverse skill set encompassing Public Key Infrastructure (PKI) enablement, data encryption and encryption tools and appliances, and application support, along with knowledge in tools monitoring, middleware, databases, storage, and network systems on cross platform.

Job Description

• Understanding IT security and risk management offers a significant benefit, particularly when backed by appropriate training and certifications.
• Proficient grasp of how companies oversee technology controls security measures and risk management issues underscoring the critical nature of being well-versed in these aspects to maintain safety and efficiency in our organization.
• Comprehending the risks associated with production deployment is essential to ensure secure onboarding and support procedures. This includes reviewing intake, fulfilling documentation needs, monitoring readiness and completeness, and following change management protocols that are established for effective promotions.
• Enthusiasm for participating in complex broad-ranging or significant projects and initiatives.
• Provides expertise as a lead resource in technology controls and information security for project teams the organization and associated vendors.
• Skilled in creating presentations and compiling reports designed for Senior Management and high-ranking executives.
• Highly skilled and knowledgeable in utilizing a diverse array of advanced tools and resources specifically designed for the effective protection of sensitive information, with a strong focus on data security protocols and comprehensive encryption management practices.
• Possesses extensive knowledge in the implementation and management of multiple encryption methods and technologies designed to protect confidential information.
• Established expertise in the principles of implementing and managing Public Key Infrastructure (PKI) for secure communication and authentication alongside substantial experience with contemporary Certificate Lifecycle Management tools.
• Experience with industry-standard request management software is a major advantage for streamlining workflow and tracking issues effectively. Proficiency in these tools improves request management and enhances team communication. Additionally, familiarity with this software allows for better data analysis, identification of bottlenecks, and implementation of solutions, boosting productivity and operational flow.
• Oversee, monitor, enforce enterprise frameworks and methodologies that relate to technology controls / information security activities.
• Understanding Incident Management and Take part in examining Information Security Incidents and creating methods for remediation and prevention.
• Identify and suggest ways to improve productivity, efficiency, and the effectiveness of current processes, particularly regarding their operational workflows.
• A strong understanding of cross-platform systems and familiarity with different operating systems is essential because their unique characteristics enhance a comprehensive technical ability to assist with various platforms and technologies.
• A solid understanding and familiarity with industry-leading cloud platforms are valuable assets for effectively leveraging scalable, robust, and efficient cloud-based solutions that can adapt to varying business needs and demands, ensuring optimal performance and resource utilization.
• The ability to effectively adjust and accommodate to non-traditional work hours, which may include evenings, weekends, and holidays, to assist with deployment activities and participate in an on-call rotation. This support can be provided both remotely, utilizing digital communication tools, and on-site, when necessary, to ensure that operations run smoothly, and that immediate assistance can be rendered as required.

Job Requirements

• Having a strong understanding of IT security and risk management, along with relevant training and certifications, is an asset.
• Advanced knowledge of organization, technology controls / security/ risk issues
• Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors
• Proficient in delivering presentations and generating reports for Senior Management and higher-level executives.
• Proficiency in the protocols for managing Enterprise Change, Incidents and Problems, particularly through the utilization of the Service Now Platform, represents a significant advantage.
• Well-versed in the administrative intricacies of CipherTrust, Vormetric, and PGP tools concerning data security and encryption management.
• Experience with Venafi and other Certificate Lifecycle Management (CLM) tools is an asset.
• Demonstrated ability in Public Key Infrastructure (PKI) principles, implementation, and management for secure communication and authentication.
• Possesses comprehensive experience in the implementation and management of various encryption methodologies and technologies to safeguard sensitive data.
• Proficient in the use and management of Hardware Security Module (HSM) tools for enhanced security protocols.
• Experienced with ServiceNow and JIRA platforms are considered an asset for efficient workflow management and issue tracking.
• Knowledge of cross-platform environments and diverse operating systems is an asset with Windows and Linux OS with their nuances, contributing to versatile technical proficiency.
• Possesses a strong understanding of various Linux distributions, with knowledge of Red Hat being an asset for server management and operations.
• Knowledge of Windows Server environments and administration is an asset for managing and maintaining Microsoft-based infrastructure.
• Familiarity with Microsoft Azure and other cloud platforms is an asset for leveraging scalable and efficient cloud-based solutions.
• Capacity to adapt to unconventional work schedules to support deployment and on call rotation support.
• Capable of undertaking travel to conduct maintenance and deployment operations within data centers

#LI-Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet