Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Compliance

Pay Details:
$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

Reporting to the Associate Vice President, Regulatory Compliance Management (RCM) Program, the Senior Manager, Monitoring & Testing (M&T), is accountable for the planning, execution, governance, and delivery of the Canadian Banking Compliance (CBC) M&T program and for contributing to the overall success of the Global Compliance monitoring and testing program.

The role leads and develops a team of testing analysts and ensures M&T activities support Global Compliance and CBC strategies, comply with applicable laws, rules, and regulations (LRRs) and internal policies, and aligns with the Enterprise RCM Standards, Risk Frameworks, Policies and Procedures, as applicable.

The Senior Manager will lead and oversee CBC M&T engagements impacting the Canadian Personal and Business Banking segments and will act as a key liaison between CBC, Risk Owners (ROs), Enterprise Compliance Testing teams, and central Compliance Units. The incumbent should have people management experience and have a strong understanding of the breadth and depth of the organization.

Key Accountabilities

M&T Governance & Program Oversight

• Lead the development, approval, execution, tracking/reconciliation, and reporting of the annual CBC M&T plan, including RCM coverage and non-coverage activities.
• Manage plan changes/revisions, as applicable, and mid-year refreshes for both CBC and RO M&T plans, in coordination with Compliance Testing Central Services.
• Facilitate review, challenge, and executive approval of RO annual M&T plans in partnership with Compliance Advisory teams.
• Oversee consolidation, analysis, and reporting of M&T results through dashboards, management reporting, and senior/Board-level materials.
• Establish and maintain effective engagement/interaction models with Risk Owners, Compliance Executives, Enterprise Compliance Testing, and Compliance Testing Central Services and other stakeholders, as applicable.
• Act as the CBC subject matter expert on Enterprise / RCM M&T standards, including reviewing/consolidating/providing feedback to draft Enterprise RCM M&T Standards/Procedures, interpretation of guidance, communicating guidance to stakeholders, and development of CBC-specific job aids or procedures, as applicable.
• Support Quality Assurance Reviews (QARs), Internal Audit engagements, and related remediation activities, as required.
• Support department-wide strategic initiatives and projects, as required.

M&T Execution & Advisory Support

• Oversee execution of M&T activities in accordance with the approved annual CBC M&T plan and ensure delivery remains on track.
• Review and approve M&T engagement documentation to ensure quality, consistency, and adherence to Enterprise RCM standards.
• Provide subject matter expertise on applicable consumer protection laws and regulatory expectations to testing teams, Enterprise Compliance Testing, and Risk Owners, as required.
• Deliver timely and accurate status updates, insights, and results to Compliance leadership and key stakeholders.
• Proactively identify issues requiring escalation and coordinate resolution with appropriate partners.
• Act as delegate for the Associate Vice President on M&T initiatives and approvals, as required.

Team Leadership

• Lead, coach, and develop testing analysts across all phases of M&T engagements to achieve high-quality outcomes.
• Ensure team capability through effective performance management, training, and adherence to Enterprise and departmental policies, procedures, and standards.
• Foster a strong compliance risk culture and role-model expected risk behaviours (own it, raise it, know it).
• Recruit, develop, and retain diverse talent to build a sustainable and high-performing team.

Qualifications & Experience

• University degree in Business, Finance, Risk Management, Law, or a related discipline; professional certifications in compliance, risk, or audit are an asset.
• Extensive experience in regulatory compliance, risk management, governance, audit, or control functions within a complex, regulated environment.
• Strong knowledge of monitoring and testing methodologies, including control- and outcome-based testing.
• Solid understanding of regulatory expectations, enterprise risk frameworks, and policy governance standards.

Skills & Competencies

• Strong leadership and people management skills, ability to deal with difficult situations, and make decisions.
• Strong critical thinking, analytical, and problem-solving skills.
• Strategic mindset with the ability to manage multiple priorities in a fast-paced, highly regulated environment.
• Excellent written and verbal communication skills, including senior management and Board-level reporting.
• Strong operational knowledge of Canadian Banking products, policies, and processes.
• Ability to integrate data, analytics, and insights into effective reporting and dashboards.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet