In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonalds history. In 1967, the first McDonalds Canada opened in Richmond, B.C. and weve been growing with our communities and serving quality food at great a value ever since. Today, McDonalds Canada is proud to be one of the worlds leading foodservice retailers. From coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day. Were also more than just your local restaurant. Were hardworking small-business men and women, students working part-time, seniors getting the most out of life, and volunteers lending time to make a difference in the communities we live and work in.
A McDonalds Shift Manager is responsible for providing leadership to crew and other managers during a shift to ensure Guest demand is captured and great QSC is delivered to our Guest.
Shift Managers plan for each shift, run informative energetic shift huddles, energize the team throughout the shift, monitor performance during the shift, take action to meet the guest demand while ensuring that the team is meeting McDonalds standards, monitor safety, security, and profitability and communicate with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers are also responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
Previous experience of 2 to 3 years as a McDonalds Shift Manager or as a Hospitality Manager is required.
Must be available to work flexible shifts Days Evenings Overnights Weekends Holidays
Have the ability to work in a fast pace environment while providing excellent customer service.
Possess a good understanding of labor costs and food costs.
Have the ability to train, motivate and lead a team.
Must have excellent leadership, organizational and multi-tasking skills.
Possesses the ability to read, write and fluently speak in English.
Qualified individuals must have a minimum Grade 12 education or the equivalent GED certification.