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Used Truck Sales Consultant

Location
Regina, SK
Details
Full Time
Yesterday
  • Reference ID:02026
  • Post Date:June 2, 2021
  • Location:Regina
  • Job Type:Full Time
  • Department:Sales
  • Openings:1
  • Summary:
    The Used Truck Sales Consultant will be responsible for selling used trucks while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction. This position evaluates trucks proposed for purchase, repossession, or trade-in and recommends purchase price and terms. This position also ensures that acquired vehicles are prepared for front line readiness, effectively and efficiently.
    • Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
    • Provides thorough product information and demonstration to all prospects.
    • Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.
    • Offers test drives to all qualified prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
    • Exhibits a high level of commitment to customer satisfaction.
    • Knows and understands equity and values, and is able to explain depreciation to the customer.
    • Writes complete sales orders and processes paperwork in accordance with established dealership policies.
    • Prepares sold units for customer delivery (i.e., ensures units are clean, > 50 liters of fuel, MVI Certification completed, and ensures all features are operational) prior to customer arrival.
    • Delivers vehicles to customers using walk-around presentation techniques, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
    • Follows up on all post-delivery items and special requests to be sure that all customer expectations are met.
    • Introduces customers to service and parts department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
    • Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
    • Maintains a prospect development and follow-up system.
    • Analyzes trucks presented for purchase, trade-in, and repossession. Determines values based on blue book guide, market conditions, current auction results, and current inventory movement.
    • Monitors customer inventories, auctions, websites, and wholesalers for purchase opportunities.
    • Helps with the used-vehicle inspection process.
    • Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.
    • Knows and understands the federal, provincial, and local laws which govern commercial truck sales.
    • Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
    • Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
    • Other duties may be assigned
  • Requirements:
    • High school diploma or general education degree (GED) essential
    • Post-secondary education in sales and marketing preferred
    • Medium and heavy duty truck sales experience preferred
    • Automotive sales experience is an asset
    • Three years related experience and/or training
    • Familiarity with advertising mediums, terms, success rates, etc.
    • Valid Class 5 Driver's Licence (Class 3 preferred, Class 1 is an asset)
    • Must be able to lift up to 25 kg and carry short distances
    • Must be able to climb into and out of commercial transport vehicles
    • Use of personal vehicle is required
    • Excellent sales skills, preferably in a related field
    • Ability to negotiate is essential
    • Excellent interpersonal and customer relations skills
  • Additional Comments: Inland is an industry-leader in the heavy truck & equipment sales, service and parts marketplace. As a rapidly-growing company with over 1,300 employees across 35 locations in Canada and the United States, Inland offers exciting employment opportunities with competitive wages and an attractive benefits package. Only applicants selected for an interview will be contacted.
Category
Sales and Marketing